Job Queue

For some reports and jobs within Odyssey, you have the option to click Submit (ALT+U) or Schedule (ALT+H). These options allow you to send reports and jobs to the job processor where they are immediately processed when a server is available (submitted), or at a specified time (scheduled). When they are run, jobs such as reports or monthly processes are placed into the queue while they wait for a server to process them. Unless a job is placed on hold, all of the jobs listed on the Job Queue page will be processed as soon as a server is available.

The table on the Job Queue page displays all of the jobs that are waiting to be processed or are currently being processed. The job ID, description, status, and priority are displayed for each job in addition to the user who sent it to the processor.

Click a job to view the job details. If

is displayed beside the job, click the job to view the batch job details.

The following options are available on the Job Queue page.

Option	Description
Sort	Select the order in which the jobs should be displayed: description, priority, processing order, status date and time, reverse status date and time, status value, or user.
Auto Refresh	Select this check box if you want the page to automatically reload to show any new jobs in the queue and remove jobs that have been completed.
Show	Select which job types you want to view: system, user, or both. If you only have the rights to view user jobs, you can only select that option.
Status	Select which job statuses to display. You can choose to view jobs that are on hold, processing, pending, or all jobs in the queue. The status of a job is indicated by an icon in the left column.
Filter by Product	Select this option to display only the jobs that were run from the product center you are currently using (e.g., Case Manager, Financial Manager, Check Manager). If this option is not selected, all jobs from all of the product centers available in your office are displayed.
User	Click to select the users who’s jobs you want to view.
	If your office uses one or more job servers for the job processing functionality of Odyssey, all of the servers combined are referred to as the job server cluster. Click this icon at the top of the Job Queue table to view the overall status of the cluster.
	Click this icon to complete the submit job fields.
History (ALT+H)	Click this button to quickly jump to the Job History page.
Refresh (ALT+R)	Click this button to reload the jobs displayed on the page.
Exit (ALT+X)	Click this button to leave the Job Queue page.

Right-click Options

Right-click Option	Description
Update Priority	When a job is sent to the queue, it may have been assigned a priority. If the job has a status of "hold" or "pending," you can use the Update Priority option to change the order in which the job will be processed.
Hold	Use this option to place a temporary stop on a job that is pending. A held job is still listed on the Job Queue page, but it will not be run until it is released. After a job is placed on hold, is displayed in the Status column of the job table.
Release	This option is only available when a job is placed on hold (i.e., has in the Status column). Click it to release a job that has been held. This allows the job to be picked up by a server and processed.
Cancel	If you do not want a job to run anymore, select this option. The job will then stop when it reaches a break in the processing. This is the recommended way to stop jobs in the queue.
View Parameters	If the system used additional dialog boxes and other options when processing the job, this link is available. Click it to access the View Job Parameters dialog box.
View Messages	Jobs can have several types of messages attached to them. An error does not have to occur when the job was processed for messages to be attached. Select this option to access the View Job Messages dialog box.