Depending on Odyssey's setup, you can post more or less money than the balance due when taking payments for case fees, payment
plans, or miscellaneous fees.
Payment types may be set up to automatically create an adjustment when a payment is within a certain dollar amount above or
below the amount to be applied. This range is called a threshold, and the adjustment makes the fee paid in full. For example,
a payment type has a threshold of $5 over or under. If a fine is $100, a payment can be made for anywhere from $95 to $105
and the fine is paid in full. Any amount paid below $95 will still show a charge remaining on the account, while any amount
over $105 will be refunded.
In most cases, the over or underpayment within the threshold is assigned to designated fee code accounts. An overpayment credits
the appropriate fee code account while an underpayment deducts from the appropriate fee code account. Even if the payment
exceeds the threshold, the excess can still be assigned to the designated fee code accounts depending on the payment type
setup. This may be used if a mail-in payment exceeds the amount due or there is an overage on a tender method that does not
allow change.
Posting and Viewing Overpayments
When a charge is assessed to a party and an overpayment is made, three transactions displays on the
Transactions view of the case's
Financial tab:
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• |
The first transaction is the amount of the charge. |
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• |
The second transaction shows the payment made over the balance due. |
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• |
The third transaction shows an adjustment that adds the amount paid over the balance to the Charges column. This adjustment makes the Balance column equal zero. |
Posting and Viewing Underpayments
When a charge is assessed to a party and an underpayment is made, three transactions displays on the
Transactions view of the case's
Financial tab:
|
• |
The first transaction is the amount of the charge. |
|
• |
The second transaction shows the payment made under the balance due. |
|
• |
The third transaction shows an adjustment that subtracts the amount paid under the balance to the Charges column. This adjustment makes the Balance column equal zero. |
Voiding and Reversing
Void or reverse the overpayment payment transaction, and Odyssey automatically reverses the corresponding adjustment transaction.
Reverse the corresponding adjustment transaction separately and Odyssey does not automatically reverse the other transactions. When
reversing the overpayment or underpayment adjustment, the amounts are adjusted in the
Charges and
Balances columns.