Taking Payments at Case Filing
Odyssey can be configured to take a payment at the time that a case is initiated. When the case is initiated, you are immediately presented with the Add a Case Payment dialog box. This feature is useful if want to ensure that payment is taken immediately for new cases that are filed with the court.
The OCM Add A Case Payment Config feature makes it possible for a system administrator to turn the Add A Case Payment custom edit on or off for specific case types. When turned on, you are prompted to take a payment for filing fees at the time the configured case type is filed. Contact Client Support at 877-966-6999 for more information.
To take payments at case filing:
1. Add a case.
2. With the OCM Add A Case Payment Config feature active, click Yes (ALT+Y) if you want to receipt the associated filing fees.
3. Click Done (ALT+D).
4. Enter the appropriate information in the payment transaction fields displayed.
5. Select one of the following options to complete the payment.
Option Description
Save (ALT+S) Click to save the payment without printing a receipt.
Save/Print (ALT+P) Click to save the payment and print a receipt.