Searching for Tasks
When queues contain a large number of tasks, it may be easier to search for a task by name. You can use the free-text search field on the Tasks tab for this search.
To search for tasks:
1. Access the Tasks tab on the Left Panel in Odyssey.
Note: Select Queues or Tasks from the View drop-down list.
2. In the free-text search field, type the task you are searching for.
3. Press ENTER.
The tasks that match the keyword are displayed.