Click
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to add another journal entry from the
View Journal dialog box.
Follow-up reminders remain on the case until they are cleared from the View Journal Entry dialog box. Click Print (ALT+P) to print a list of journal entries checked for follow up.
When all the follow-up action items have been completed, click
Clear All button (ALT+l) to remove all the check marks
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.
Right-click an entry and select Delete to remove it from the list.