Security Group Fields for Case Event Type Codes
Complete the following fields to add a security group to a case event type code.
Security Group Fields
Field Name Field Description
Case Category From the drop-down list, select the case category where the case event type should be before this security group is added.
Add / Remove Select to either add or remove specific case flags when the event type is added to the case.
Security Group to Add (Remove) From the drop-down list, select the security group to add or remove.
Override Current Security Group Select this check box to override the current security group on the event type.