Posting Fee Adjustments
Odyssey gives users with the appropriate rights the ability to make adjustments to the charges, payments, credits, and charge reductions entered for a case. Adjustments can be made if the wrong information was entered when posting, and the whole transaction does not need to be voided or reversed.
To post fee adjustments:
1. Access the Balances view or the Transactions view of a case Financial tab, and click Image.
2. Enter the appropriate information in the fee adjustment fields displayed.
3. Click Save (ALT+S).
The transaction is displayed on the case fees Transactions view of the a case Financial tab.