Maintaining Related Cases
To add or modify a related case:
| 1. | Add a case or access an existing case record, and access the Detail tab. |
| 2. | Click  in the Related Cases section to add a related case or select an existing related case to modify. |
| 3. | Select a reason why the cases are related. |
| 4. | Enter a comment. |
| 5. | Click Continue. |
Note: You can relate multiple cases. To relate additional cases, click again in the Related Cases section, and add additional related cases.