Maintaining Collection Statuses
A collection status can be associated with the case party’s case fees or payment plan if it was sent to a collection agency.
To maintain collection statuses:
1. Find a case, and access the case fee Balances or Transactions view of the Financial tab.
2. Click the link that displays the collection status. If there is no collection status, click theNo Collection Status link.
3. Complete the collection status fields displayed.
4. Click Save (ALT+S).