| Sort |
Select the order in which you want the data to be displayed. |
| Make Complete |
Click this option to mark selected items as complete. If the queue is configured in a workflow path that has a queue for completed
items, then the item is moved to that queue.
|
| Make Ready |
Click this option to mark the selected cases as ready. Only cases marked as ready are processed by the schedule queue job.
Cases marked as ready are displayed in blue text.
Note: If a case is selected to be moved, deleted, or set as pending, and the case is currently being processed by the schedule
queue job, an error message is displayed. |
| Make Pending |
Click this option to change the selected cases from a ready or error status to a pending status. Cases marked as pending are
displayed in black text.
|
| Move |
Click this option to move a case to another case queue. This option is only available on cases with a pending or error status. |
| Delete |
Click this option to remove a case from the queue. This option is only available on cases with a pending or error status. |
| Refresh |
Click this option to refresh the list of items in the queue. |