Complete the following fields to process the Collection Agency Payment Interface job.
Collection Agency Payment Interface Job Fields
Field Name |
Field Description |
Locations |
Click to select the locations that contain the data for the activity.
|
File Type |
Select the file type format the incoming file is in. |
Incoming File Path |
Type the directory path where the incoming collections file is located. |
Processed File Path |
Type the path where the processed collections file is stored. |
Transaction Date |
Enter the date when the transaction is processed. A future date is not allowed. |
Full Payment Actions
This section is used to indicate the actions that occur when a payment is received that reduces the amount due to a zero balance.
Field Name |
Field Description |
Add Case Event |
From the drop-down list, select the case event type that indicates an applicable event should occur to each case processed
by this job.
|
Update Collection Status |
Click to indicate the collection statuses that should receive a completion date as a result of a full payment.
A case can have one or more of the indicated collection statuses. It does not need to have all indicated statuses.
|
Completion Date |
Enter the date when active collection statuses should be marked as completed. |
Partial Payment Actions
Field Name |
Field Description |
Add Case Event |
From the drop-down list, select the case event type that indicates the case or payment plan has received a partial payment
of the outstanding balance owed.
|
Returned/Recalled Actions
Field Name |
Field Description |
Add Case Event |
From the drop-down list, select the case event type that indicates the case or payment plan has been returned or recalled
from collections.
|
Closed or Rejected Referral Actions
This section lets you add a case event and to indicate a collection status to be updated with a completed date for case referrals
in either the Closed Referral File or the Reject Referral File received from the collection agency.
Field Name |
Field Description |
Add Case Event |
From the drop-down list, select the case event type that indicates the case or payment plan has been closed or rejected from
collections.
|
Update Collection Status |
Click to select the collection statuses that will receive a completion date to indicate they are no longer active.
|
Completion Date |
Enter the date when the completion date should be to add to the indicated collection status. |
Referral Update Actions
This section lets you add a case event to an existing collection agency case referral, in addition to processing the party
information updates indicated in the incoming file from the collection agency.
Field Name |
Field Description |
Add Case Event |
From the drop-down list, select the case event type that indicates the party address or Social Security number on the case
or payment plan has been updated from collections.
|
Collection Agency Fee Category
This section is used to used to configure a fee category to be used in applying the agency fee amount to the case or payment
plan.
Field Name |
Field Description |
Credit Type |
From the drop-down list, select the payment type that indicates a collection agency fee is being credited. |
Fee Category |
Click to select the fee categories that will contain the collection agency fee codes.
|