Collect Status Fields for Case Event Type Codes
Complete the following fields to adding collection statuses either at case add or case completion.
Collect Status Fields
| Field Name | Field Description |
|---|---|
| Case Category | From the drop-down list, select the case category to add to the collection status action. |
| Collection Status | Click  to select the collection status to add to cases with the specified event type.
|
| Type | From the drop-down list, select the type of case collection action to be added. |