Case Security Group Fields for Public Access Users
Complete the following fields to maintain case security groups for Public Access users.
Case Security Group Fields
Field Name Field Description
Location Click Image to select the location of the security group you want to associate this user with.
Security Group From the drop-down list, select the security group you want this user to be associated with.
Access Mode From the drop-down list, select the type of access you want this user to have: Full, Limited, or Restricted.