Maintaining Barcodes
Associate external barcodes with a case using the Additional Barcodes section on the Detail tab.
To add barcodes to a case record:
1. Add a case or access an existing case record, and access the Detail tab.
2. Click Image in the Additional Barcodes section.
3. Complete the fields.
4. Click Continue.
The external barcode you entered is now associated with the case record. You can now scan the barcode to access the case record.
Related Links
Barcode Fields (Parent Topic)