Case Statuses Code Fields
Case Statuses codes indicate the current status of a case. Case status codes are associated with specific case types. When changing the status for a case, you can only select from the list of status codes that have been assigned to the selected case type. The following fields are displayed when configuring these codes.
 
System-Wide Code and Description Fields
Field Name Field Description
Show this code for Location Select this check box to enable the code for the selected location.
Use for API only Select this check box to indicate that the code is only for use with an application program interface (API).
Code The code word you previously entered is displayed here, but you can enter a different code if needed. If you enter a code word that has already been assigned to another code, a warning message is displayed, as codes must be unique.
Code words can contain numbers and uppercase or lowercase letters. You can also include periods, dashes, underscores, and parentheses. The word ALL cannot be included in the code word, regardless of case.
Description Type a description for the code.
Mappings (ALT+M) This option is not available for all codes. If mapping is available for the code, click this link to map codes in Odyssey to state-specific codes.
System-Wide Effective Information Fields
Field Name Field Description
Effective Date If the code is not available until a specific date, enter the date that the code becomes available.
Obsolete Date If the code becomes obsolete (meaning it is no longer used) or will become obsolete at some point in the future, enter an obsolete date.
The code is considered to be inactive when it reaches the obsolete date and remains obsolete until the date is removed or changed to a future date. When a code is made obsolete, it is no longer accessible to the users and cannot be selected.
System-Wide Case Statuses Behavior
Field Name Field Description
Make Case Active Indicates whether a case with this status is considered active or inactive. For example, case status of "Pending" would likely be active, while a status of "Dismissed" would be inactive because it is closed.
Event/Service/Hearing Entry Lock Choose whether to warn of or prevent the event, service, or hearing.