Flags provide visual and audio alerts concerning special issues on a case. More than one flag can be set and displayed for
a case. Case flags appear on the Summary tab, the first tab you see upon opening an existing case; however, the data is entered from the Detail tab. These case flags also appear on various reports and case search results.
Flag descriptions and associated messages are configured by your system administrator. If you require a flag that does not
exist, see your system administrator.